Terms & Conditions

Effective Date: July 24, 2026

Website: https://www.ramsayanimalclinic.ca/

Clinic Location: 1639 17A Street SE, Calgary, AB T2G 3W8

Contact: info@ramsayanimalclinic.ca | (587) 480-8100

1. Agreement to Terms

By accessing or using the website operated by Ramsay Animal Clinic (“we,” “us,” or “our”), you agree to follow and be bound by these Terms of Use. If you do not agree with any part of these terms, please refrain from using our online platform.

2. Website Content and Educational Purpose Only

The information provided on this website—including articles, blog posts, service descriptions, and care outlines—is published for general informational and educational purposes.

Important: Website content does not constitute professional veterinary medical advice, diagnosis, or treatment. Accessing information on this site does not establish a vet-client-patient relationship. Always consult our veterinary team directly for specific medical guidance regarding your pet.

3. Emergency Situations

If your pet requires immediate critical attention or is facing a life-threatening medical emergency, do not rely on website forms, email inquiries, or online submission tools.

• During Clinic Hours: Call our direct line immediately at (587) 480-8100 or bring your pet directly to the clinic.
• Outside Clinic Hours / Statutory Holidays: Contact a local 24-hour emergency veterinary hospital in the Calgary area.

4. Appointment Booking and Client Registration

Our website offers features to initiate appointment requests and access client registration forms.

• Booking Requests: Submitting an online request does not guarantee a scheduled time slot until confirmed directly by our clinic team via phone or email.
• Accurate Information: You agree to provide accurate, current, and complete details on all registration forms and online booking fields.

5. Intellectual Property

All content on this website including text, graphics, logos, images, button icons, and overall layout is the property of Ramsay Animal Clinic or its content suppliers and is protected by Canadian copyright, trademark, and intellectual property laws.

You may view, print, or download single copies of materials for personal, non-commercial use only. Reproduction, redistribution, or modification of site materials without prior written consent is prohibited.

6. External Links

This website may contain links to third-party platforms (such as external payment processing tools, online prescription portals, or educational sites). Ramsay Animal Clinic does not monitor or control these external sites and holds no responsibility for their content, availability, or privacy practices.

7. Limitation of Liability

Ramsay Animal Clinic provides this website on an “as is” and “as available” basis. While we strive to maintain accurate, up-to-date information:

• We do not warrant that the site will operate uninterrupted or error-free.
• To the fullest extent permitted under Alberta law, Ramsay Animal Clinic disclaims all liability for damages arising from your use of, or inability to use, this website or reliance on any site content.

8. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any legal action or proceeding arising from your use of this website shall be brought exclusively in the courts located in Calgary, Alberta.

9. Updates to Terms

We reserve the right to modify these Terms of Use at any time. Changes take effect immediately upon posting to the website. Continued use of the site following updates indicates acceptance of the revised terms.

10. Contact Information

For questions regarding these Terms of Use or website operations, contact us at: